Frequently Asked Questions

How many days prior arrival should I make my reservation?
Generally at least 3 days notice is required, but sometimes you might get lucky and find us available in less time.

Do you accept credit cards?
It’s 2018. Obviously we do. Whether you use Visa®, Mastercard®, American Express®, Discover®, Diner’s Club or UnionPay you can pay for our services with your credit or debit card.

Are pets allowed?
We only accept small pets in their traveling habitats, and definitely service pets.

Is smoking permitted?
Certainly not. More than a harmful habit, smoking in taxis is against the law, so all our rides are smoke-free.

What happens in case the shipping company decides to change the port of arrival?
The reservation is cancelled.
Please let us know as soon as you find out so we can at least try to re-accommodate your booking.